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WESTGATE FILMS
about us...

Westgate Films was formed in 2006 by Sean Fitzgerald and Jon Taylor as an independent production company, specializing in contemporary training films. 

For the last twelve years, Sean has successfully combined a career as a senior lecturer in video production (presently at BCUC) and an independent producer.  He studied film-making at Christ Church College, University of Kent at Canterbury.

Jon is a professional librarian, specializing in customer services and equalities.  He is an experienced trainer in a wide range of subjects.

Reader Says Returned, the company’s debut production, has been designed to help frontline library staff with everyday issues of customer care. It is the first of its kind to be released in the UK.
Reader Says Returned...
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...'Reader Says Returned' has recently been used by Hertfordshire Library Service for a course in customer care. Here are a sample of the delegates' comments: "a very good approach - enjoyable and informative" "[the DVD] provided clear and useful examples of practical ways to deal with problems" "funny and informative"... . Ihar Ivanou, Systems Librarian, North Warwickshire & Hinckley College recently purchased the 'Reader Says Returned' DVD for training within NW&HC Library. Ihar posted the following comments on the CILIP forums website: "For our staff development day on customer care we used a recently reviewed DVD, 'Reader Says Returned'. It really helped to break the ice and stir an insightful discussion - I would strongly recommend it".
Disclaimer
Westgate Films makes every effort to check and test our website and webpages during their production and updating. However, we would always advise any user to run an anti-virus programme on anything you wish to download from the web. We can accept no liability for any damage to computer systems or loss of any data caused by using this website or arising as a result of using the Westgate Films website.
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